Team Leader

To prepare workers to take on the role of a team leader, under the direction of a manager.

Outcome:

• an increased accountability and awareness of risk management in all activities
• acting responsibly with other team members
• communicating in a professional and focused way with managers and staff
• requesting additional opportunities to use competence

Coaching Successful Leaders

This workshop offers an opportunity to explore the scope, purpose and how to coach your staff to use leadership behaviours in their workplace.

Outcome:

• an increased collective accountability and risk management in workplace activities
• greater involvement in process improvement, change and transition activities
• meeting human and financial targets as determined by your business plans

Harmony in the Workplace

This program is aimed at enhancing and developing positive behaviours in the workplace.

Outcome:

• an increased accountability for own actions
• supportive team spirit
• greater involvement in process improvement and change

Workplace Feedback

This program focuses on Performance Management and Anti-Discrimination and is aimed at enhancing and developing positive behaviours towards each other in the workplace.

Outcome:

• reduced risk of discrimination amongst staff and supervisors
• an increased accountability for own actions in relation to grievances and giving feedback
• more supportive team spirit
• greater involvement in process improvement and change

Use Your Whole Brain Every Day

This workshop offers an opportunity to explore the scope, purpose and how using whole brain thinking can enhance team and leader behaviours in your workplace.

Outcome:

• an increased recognition of differences in team members
• less conflict during process improvement, change and transition activities

Teaming with Results

This one day program encourages participants to recognise different team behaviours and the impact they have on creating positive work outcomes.

Outcome:

• an increased collective accountability and risk management in all activities
• maintenance or improved team involvement to meet human and financial targets as determined by the organisation
• plan to create greater involvement in process improvement, change and transition activities

Effective Presentations for Public Speaking and Interviews

This program is aimed at enhancing and developing effective presentations in all situations.

Outcome:

• an increased confidence when presenting to others in public or in interviews
• appropriate planning of individual sessions with dynamic messages
• selection and production of appropriate supporting audio-visual materials
• an increased awareness of the importance of regular feedback for further improvement

Successful Supervision

This one day program is designed for new supervisors to have practical opportunities to use supervision techniques. It is a series of toolbox sessions around coordination and culture, managing self, managing staff and change agent.

Outcome:

• an increased confidence when managing staff and workloads
• appropriate planning of performance improvement activities
• supervisors undertaking opportunities of self-development in areas chosen during the program
• positive team environment that maintains or exceeds agreed workload

Maximising Your Assertiveness Skills

This half-day workshop offers an opportunity to recognise the way you are interacting with others and improve your assertiveness.

Outcome:

• gaining the confidence to behave assertively
• set better boundaries
• sending the right verbal and non-verbal cues, and
• respectfully asking for what you want

Maximising Your Communication Skills

This workshop offers an opportunity to recognise the way conflict impacts on the leader and the team.

Outcome:

• an increased collective accountability and risk management in workplace activities
• greater involvement in process improvement, change and transition activities
• meeting human and financial targets as determined by your business plans

Increase Performance through Coaching

This half-day workshop offers an opportunity to explore the benefits of using coaching to improve workplace communication and encourage productive behaviours in your workplace.

Outcome:

• an increased recognition of what coaching is when used in the workplace
• greater involvement in personal development required to coach successfully, routinely and when in a change or transition phase

The Coach Manager Program

This 1 day workshop centres around 10 core competencies required by a coach manager.

Outcome:

• confidence to start or continue coaching in the workplace
• a clear statement of further personal or professional development required to coach successfully
• ethical coaching being provided to staff

Getting and Keeping Business

This workshop is delivered in 3 x half-day sessions which offer the service professional an opportunity to explore expectations in consulting, selling and project management.

Outcome:

• increased client nurturing
• improved conversion rate and bigger sales volume
• improved communication with clients whilst managing projects
• increased confidence