She has extensive learning and development knowledge at both executive and managerial levels. She managed after hours, discharge and outpatient services at Royal Perth Hospital before commencing consultancy as a trainer and coach in 2000.
Her knowledge and practical experience of working with matrix, and hierarchical functional and dysfunctional teams enables her to use a range of communication strategies and tools in various workplaces and industries. Recognised as an expert networker with a special talent for connecting people to get things done, Arlene has studied people to people communication over the past 20 years, recently adding Narrative Coaching approaches.
She provides individual, and group coaching for executives, managers and teams using her skills in performance and transformative leadership coaching. She works with clients seeking career advancement, function development, or re-engineering work processes for service excellence. She is regularly sought out for strategic and business facilitation. She conducts interactive training programs on leadership resilience, and communication using her knowledge of the brain and thinking patterns. Arlene uses many tools for diagnostic development of leaders and teams.
Recently Arlene undertook coaching for participants on the Public Sector Commission Leadership Essentials Program 2015 – 2019 and the Executive Leadership Pilot in 2016. She is regularly sought out for leadership coaching panels by other coach consultants for a variety of industries.
She offers precision consulting and mentoring for leadership development, resilience enhancement, behaviour change and relationship improvements between leaders and their direct reports.
Whenever she is working with a leader or team, she seeks to enhance positive enduring learning experiences to facilitate transition and change in an effective manner.